🆘 Help Center

Welcome to the Brew Beach Help Center — your go-to place for support, answers, and service information.

📦 Order Status & Tracking

Once your order is shipped, you’ll receive an email with a tracking number. Please allow up to 48 hours for the tracking link to update.

If you haven’t received a tracking email or have any delivery concerns, contact us at brewbeach@hotmail.com.

⏳ Shipping & Delivery Times

• USA: Estimated delivery within 7 business days
• Europe: Estimated delivery within 15 business days
• International: Delivery times vary by destination

Free shipping is available on all U.S. and European orders.

🔄 Returns & Refunds

If you’re not satisfied with your order, you can request a return within 14 days of receiving your item.

• Products must be unused and in their original packaging
• Refunds are issued once returned items are received and inspected
• Return shipping is the customer’s responsibility unless the item is defective

🛒 Placing an Order

To place an order, simply add your favorite mugs or coffee cups to your cart and follow the secure checkout process. We accept major credit cards and PayPal.

🔐 Payment Security

All payments on our site are processed using secure encryption technology. Your financial information is never stored on our servers.

📮 Shipping to P.O. Boxes

We can ship to P.O. Boxes where possible. Some carriers may have limitations. If you have special delivery needs, please contact us prior to ordering.

📧 Contact Us

If you need further assistance, feel free to reach out to our team:

• Email: brewbeach@hotmail.com
• Phone: +1 580-645-5115
• Address: 19 North Spanish Town Lane, Inlet Beach, FL 32461
• Company: BREW BEACH, LLC

We’re always here to help — thank you for being part of the Brew Beach family! ☕